Summary

The Intercom Customer Service Suite combines the top-performing AI agent, Fin, with an efficient Helpdesk platform to enhance customer service. Fin can resolve 66% of queries and continuously improves its performance through AI insights. The Helpdesk equips agents with tools like Copilot for productivity, enables omnichannel communication, and offers features including inbox management, ticket optimization, and reporting. Trusted by over 30,000 service leaders, the suite allows seamless integration, delivers superior service, and is designed for fast setup and scalability. Organizations can start with a free trial and access comprehensive resources for learning and support.